Cookies Policy

I use cookies on my website to collect information about browsing behaviour for TelephoneCardCollector.com: http://www.telephonecardcollector.com. The data provided is used to improve the browsing experience of users of this website.

What are cookies?

Cookies are small data files which are placed on your computer, tablet, mobile phone (or other devices) to store and collect data.

How are cookies used?

The cookies used on TelephoneCardCollector.com website collect information about browsing behaviour. This website uses Google Analytics, Google Analytics to measure how users interact my website content. For example using Google Analytics I can review how many visitors I receive, the countries they visit from, the pages they go to, how long they spend in minutes/seconds on each page, etc, etc. I use this valuable information to further develop this website's pages and content.

Cookies are also used for and by the following third party companies: Facebook, Google+ and Pinterest. This information is used within all pages of this webpage.

How to control cookies

You can turn off cookies to prevent your computer, tablet, smartphone, etc, from accepting cookies. This will result in your web browser information not being passed onto Google Analytics.

Privacy Policy

Your privacy is important to me. Please read through this Privacy Policy, as by interacting with this Website: http://www.telephonecardcollector.com e.g. asking a question by email or placing an online order using PayPal you will be passing some personal data to me. This Privacy Policy sets out what personal data I may collect from you, how I will use it and with whom I may share it.

I may update this Privacy Policy.

My website contains links to third-party websites that are not subject to this Privacy Policy. Please ensure you read a third parties terms and conditions and privacy policy before providing them any personal information, as I cannot accept any responsibility or liability for other websites.

Privacy Policy Contents

1. When do I collect your personal data?
2. What sort of personal data do I collect?
3. How and why do I use your personal data?
4. How I protect your personal data
5. How long will I keep your personal data?
6. Who do I share your personal data with?
7. Where your personal data may be processed
8. Why I use cookies
9. What are your rights over your personal data?

1. When do I collect your personal data?

‣When you visit this Website to buy product(s) online.

‣When you visit this Website and make an online purchase - theWebsite does NOT require registration or to set up of an account to make a purchase - we just collect transaction-based data.

‣When you engage with me on social media.

‣When you contact me by any means with queries, questions, telephone cards to sell etc.

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2. What sort of personal data do I collect?

‣Details of your interactions with me through this Website, via email.

For example, you may email a question about telephone cards that you have, your email and its contents may be stored within my email account, both online and downloaded in an email client e.g. Microsoft Outlook.

We also collect the following information, but this we cannot link this data to any individual.

‣Details of visits to this Website.

‣Information gathered by the use of cookies in your web browser.

‣To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country where your computer is located, the web pages viewed during your visit.

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3. How and why do I use your personal data?

In simple English we will need to email you:

1. to advise you that your order has been despatched
2. to advise you of the delivery method and tracking number if applicable
3. to contact you if there is an issue with your order
4. to advise you of our return instructions

If you choose not to share your personal data with me, or refuse certain contact permissions, I will not be able to supply you with products on my website.

Here’s how we’ll use your personal data and why:

‣To process any orders that you make by using this Website. If I don’t collect your personal data during checkout (PayPal is used for all transactions), I won’t be able to process your order.

For example, your details may need to be passed to a third party to supply or deliver the product that you ordered, and I may keep your details for a reasonable period afterwards in order to fulfill any contractual obligations such as refunds and proof that you have purchased from me.

‣To respond to your queries, refund requests and complaints. Handling the information you sent enables me to respond. I need to know the purchase and correspondence history of your transaction.

‣To comply with our contractual or legal obligations to share data.

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4. How I protect your personal data

All orders are placed online using PayPal as a payment method. The only information I receive is what you've purchased, your name, delivery address and email address.

Use of children's personal information

We do not knowingly collect or store any personal information about children under the age of 16. If you are aged under 16 please get your parent or guardian's permission before you provide any personal information to us.

If you're providing me with another person's personal information you should first ask them to read this Privacy Policy. By giving me personal information about another person you are confirming that they have given you consent to provide the personal information to me and that they understand how their details will be used.

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5. How long will I keep your personal data?

Whenever I collect or process your personal data, I’ll only keep it for as long as is necessary for the purpose for which it was collected.

I will only hold your personal information on my computer(s) for the period necessary to fulfill the purposes outlined in this Privacy Policy or until you request it is deleted. Even if I delete your personal information it may persist on back-up or archival media e.g. Godaddy webmail.

I will never initiate a corespondence with you in the future; I will never contact you for marketing purposes. The only time we may need to contact you in the future will be if the manufacturer issues a product recall - although normally you will have registered a GPS product direct with them.

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6. Who do I share your personal data with?

I sometimes share your personal data with trusted third parties such as the Royal Mail. For example, your order may be fulfilled by an authorised distributor or dispatched via a delivery courier.

Here’s the policy we apply to those organisations to keep your data safe and protect your privacy:

‣We provide only the information they need to perform their specific services.

‣They may only use your data for the exact purposes we specify in my contract with them.

‣I work closely with them to ensure that your privacy is respected and protected at all times.

‣If I stop using their services, any of your data held by them will either be deleted or rendered anonymous.

Examples of the kind of third parties we work with are:

‣IT companies who support this Website.

‣Operational companies such as delivery couriers.

Sharing your data with third parties for their own purposes:

‣I may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.

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7. Where your personal data may be processed

Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (EEA), such as the USA. e.g. godaddy currently host this Website

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8. Why I use cookies

This website use cookies (files which are sent by us to your computer or other access device) and tracking technology to help to improve the functionality and performance of this Website.

The information derived from our use of cookies will be aggregated to provide statistical information about the usage of our Website. However, we do not use any information derived from cookies, nor any IP addresses we collect, to identify any individual user of this Website.

Some third-party technology I use (eg, embedded videos, social sharing) also drop cookies to improve your experience on their sites.

For details on what cookies we use, information on how to stop them being stored or how to delete ones already stored, please see the Cookie Policy above.

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9. What are your rights over your personal data?

You have the right to request a copy of any information about you that we hold at anytime, and also to have that information corrected if it is inaccurate.To ask for your information, please email info@telephonecardcollector.com.

If you have any questions that haven’t been covered, please send an email to: info@telephonecardcollector.com.

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Last updated: 8th January 2024